Read the resources we produce on electricity and gas performance and reporting.
Electricity and gas market performance and reporting
The Essential Service Commission monitors, investigates and enforces compliance with Victoria's energy regulatory framework.
As part of our monitoring function, we publish reports on the performance of energy retailers and distributors in the Victorian energy market.
We also investigate potential breaches of energy licences, and where appropriate, undertake enforcement action. This action may include issuing penalty notices, obtaining enforceable undertakings or requiring a wrongful disconnection payment to be made to a customer.
Taking steps to better understand retailer preparedness for market volatility
The commission has taken steps to obtain information and documents from retailers in response to conditions of high prices in the wholesale energy market. In particular, the commission is seeking information and documents relating to retailers’ management of wholesale pricing risk.
This step has been taken to assist the commission in understanding how retailers have planned for and responded to the unprecedented high prices in the wholesale market. This will assist the commission in performing its functions and exercising its powers, such as its monitoring and reporting on the competitiveness and efficiency of the Victorian energy retail market and its setting of the Victorian Default Offer.
This exercise is not being prompted by concerns about the financial resilience of a particular retailer or subset of retailers, but to better understand the retail market as a whole and how it is prepared to manage high wholesale energy prices.
The confidential nature of the information and documents means the responses to the information request will not be published. However, general observations of the market as a whole may be published by the commission.
This report is your guide to how the electricity and gas market is performing. It aims to help customers understand how the energy retail market works and what they need to do to get the best out of it.
Access a visual summary of key trends in the energy market and the performance of energy retailers.