We licence a range of Victorian gas and electricity businesses. We also publish codes and guidelines that regulated businesses must follow, and conduct reviews and inquiries that promote the long-term interests of electricity and gas consumers.
Electricity and gas
View licences for electricity and gas distributors, retailers and transmission services, and Victorian electricity generators. You can also view information on who is exempt from electricity licensing and how to apply for an exemption.
View our decisions on electricity prices and tariffs, and gas benchmarks.
We regulate through a combination of legislation, licences, and codes and guidelines.
Access resources that impose certain obligations on Victorian electricity and gas businesses.
Read the resources we produce on electricity and gas performance and reporting.
View electricity and gas inquiries, studies and reviews that promote the long-term interests of consumers.
Learn about your rights as an electricity and gas consumer.
Featured work
We accepted an enforceable undertaking from 1st Energy for alleged breaches of the door-to-door ban on energy sales.
In 2023–24 we are focusing on promoting transparency and competition in the Victorian energy market to better serve the long-term interests of consumers.
We have released a suite of new consumer resources, including an animated video and multi-language consumer fact sheets, to help inform Victorians about their rights and protections as an embedded network customer.
Find out what support is available to help you manage and pay your energy bills, and protections for residential and small business customers.