We conduct price reviews for all Victorian water businesses. We also monitor business performance and conduct reviews and inquiries.
View information on prices for certain water services, maximum annual water tariffs and special drainage area prices.
We regulate water businesses through water price reviews, codes, guidelines and performance monitoring.
Access water industry standards, codes and guidelines that impose certain obligations on regulated Victorian water businesses.
Read the resources we produce on water sector performance and reporting.
View research and findings that promote the long-term interests of water consumers.
We are reviewing new water prices to apply from 1 July 2023 for 14 water businesses. We have released, and are seeking feedback on, draft decisions for Gippsland Water and GWMWater.
View estimates of household bills for 2020-21 for the 16 businesses providing urban water and sewerage services to residential customers.
We have released our annual performance report, comparing the performance of Victoria’s urban water businesses against each other.
We have completed a review of the urban and rural water customer service codes to ensure they meet the contemporary needs of Victorian water consumers.
We have released a draft decision on Gippsland Water's price submissions for prices to apply from 1 July 2023. Consultation closes 28 April 2023.
We have released a draft decision on GWMWater's price submissions for prices to apply from 1 July 2023. Consultation closes 28 April 2023.