Learn about your rights as a consumer in the sectors we regulate, including electricity and gas, local government, water, transport and the Victorian Energy Upgrades program.
We aim to promote the long-term interests of Victorian consumers in relation to the price, quality and reliability of essential services.
We regulate Victoria's:
- electricity and gas sector
- water sector sector
- local government sector
- transport sector
- Victorian Energy Upgrades program.
We also occasionally review other sectors at the request of the Victorian Government.
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Information for consumers, by the sectors we regulate
Learn about your rights as a commercial passenger vehicle consumer.
Learn about your rights as an electricity and gas consumer.
The Victorian Energy Upgrades program provides access to discounted energy saving products to households and businesses.
Learn about your rights as a council ratepayer.
Read more about your rights as a water consumer.