We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
Essential Services Commission
Featured work
Our 2024–25 compliance and enforcement priorities for energy and the Victorian Energy Upgrades program reflect our ongoing focus on protecting Victorian consumers.
Learn about your rights as a consumer in the sectors we regulate, including electricity and gas, local government, water, transport and the Victorian Energy Upgrades program.
We have approved the maximum prices Goulburn-Murray Water and Greater Western Water may charge from 1 July 2024.
We are reviewing the Energy Retail Code of Practice to support ongoing protections for Victorian electricity and gas customers.
Latest News
Featured consultations
- Reviewing the Energy Retail Code of Practice - consultation closes 19 July 2024