We are reviewing the new prices to apply for Goulburn-Murray Water customers from 1 July 2024.
Goulburn-Murray Water price review 2024
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Draft guidance21 June 2022
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Final guidance13 September 2022
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Price submission due29 September 2023
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Consultation on price submission opens4 October 2023
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Consultation closes15 December 2023
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Draft decision26 March 2024
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Consultation closes7 May 2024
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Final decision and price determinationJune 2024
Overview
We have made a draft decision on Goulburn-Murray Water's price submission.
Consultation on our draft decision is now open on Engage Victoria. Consultation closes on 7 May 2024.
We are reviewing the prices to apply for Goulburn-Murray Water customers from 1 July 2024
Goulburn-Murray Water submitted its proposed prices on 29 September 2023. We provided guidance for its price submission in September 2022 and the business has been engaging with customers in the months since.
We are assessing the proposal against a legal framework established by the Victorian Government and set out in the Water Industry Regulatory Order, and the commission’s PREMO pricing framework.
PREMO includes incentives for Victoria's water businesses to put forward their best offer to customers and deliver the outcomes its customers value most.
We will seek feedback from customers and stakeholders at multiple points throughout the price review process to inform our decision-making process.
Following consultation, we issue a determination that sets the maximum prices that Goulburn-Murray Water may charge customers.
We consulted on Goulburn-Murray Water's price submission until 15 December 2023. Submissions can be viewed in the resources tab of this page.
How does this affect you?
Goulburn-Murray Water provides water and drainage infrastructure services to rural customers in northern Victoria.
Our determination impacts how much customers will pay for the services they receive from Goulburn-Murray Water, and the key service outcomes they can expect for the period from 1 July 2024.
Public forum - 23 April 2024
We will hold a public forum at 1pm on Tuesday, 23 April 2024 for stakeholders to find our more about our draft decision on Goulburn-Murray Water's prices and outcomes to apply from 1 July 2024.
The forum will be recorded to ensure access for those unable to attend. Any statement, comment or question you make will be included in the recording which we plan to upload to YouTube and our website.
Draft decision
Read our draft decision on Goulburn-Murray Water's price submission.
Goulburn-Murray Water's price submission
Next steps
We will consider submissions received and expect to release a final decision and determination in June 2023.
Learn more about water price regulation
Read more about how we regulate the water sector.
Related information
Resources
Goulburn-Murray Water's price submission
Feedback on Goulburn-Murray Water's price submission
We consulted on Goulburn-Murray Water's price submission until 15 December 2023, mostly via Engage Victoria. We received 20 submissions including one confidential submission and eight anonymous submissions.
Feedback from customers covered a range of topics including Goulburn-Murray Water's proposed outcomes, proposed fees and charges, allocation of risks and its customer engagement on pricing proposals.
We consider each submission in our draft decision on Goulburn-Murray Water's proposals. See our Submissions Policy for how we approach anonymous and confidential submissions.
Guidance
Our guidance to Goulburn-Murray Water on preparing its price submission.